In most cases we can personalize your split-bamboo rod. The amount of text and font style is limited. Price will depend on your order and in some cases might be free. A request for personalization must be in writing, either through standard mail or dated email. No verbal requests are allowed. It is your responsibility to provide accurate and legible text. I will email you back to verify your request prior to doing the work.
Personalization delays delivery by up to five days and cannot be started prior to receipt of full payment. In the unlikely event of a returned personalized item there WILL be a charge for any ink removal and this charge could be significant. Any re-stocking fees will also apply. See RETURNS POLICY
IMPORTANT: All repair costs incurred while returning the item to original pre-sale condition will be deducted from any refund. If a 'balance due' occurs, you will receive an explanation and a bill.